About Us
A premier provider of IT Services & Consulting headquartered near Chicago, Jatag Solutions, an industry recognized leader, is a full-service IT Services Provider of choice for small and medium-sized businesses. Our mission is to be the trusted IT partner to our clients, helping our customers enhance their business through innovative and cost-effective technology solutions.
Our clients are companies that range from 5 to 500 employees spanning across various industries such as manufacturing, logistics, professional services, retail/wholesale, legal, veterinary services, etc. Although each client may conduct business differently, their requirements are the same; technology must be reliable and be able to support their business long-term.
At Jatag Solutions, we believe that technology solutions should be customized to work for your business and not the other way around.
Our Expert IT Team
Jason Thomas
CEO/Founder
Matt Bertram
IT Specialist
Randolph Carnegie
Senior IT Engineer
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Doris Charewicz
Senior IT Engineer
Hope Didier
Billing Specialist
Kevin Dzitkowski
IT Engineer
Anthony Flores
IT Engineer
Ted Giesler
Senior IT Engineer
Cheri Newey
Operations Manager
Sarah Mueller
IT Engineer
Kurt Romano
IT Engineer
Gavin Thomas
IT Engineer
Craig Urban, CISSP
Director of Cybersecurity | Risk Management Specialist
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Industries
Top-Tier Solutions for Diverse Local Markets
Manufacturing
We recognize the particular nature of manufacturing and the challenges you face. A dependable IT support company that can keep up with demand is essential for your businesses growth.
Legal Services
Law firms are more pressed for time than ever before and many realize it's not possible to run all operations in-house while delivering a top-notch, client-centered experience. We're here to help with outsourcing specialized IT tasks.
Small-Medium Business
As a small to medium size business, it isn't always cost-efficient to staff a full IT team, but you may still have urgent IT needs. Our services are designed to make life simple for business owners who need to focus on core competencies.
Co-Managed IT/Helpdesk
Jatag Solutions is local to the Chicago-land area which means, If your business needs in-office support, our teams are available on-site to address your IT support needs. We don't love commuting, but we'll do it for you!
Jatag Solutions is a member of the
National Society of IT Service Providers
NSITSP Code of Ethics
Competence
We will always represent our skills and abilities accurately.
We will maintain our capacity to provide wise counsel for those areas we represent having expertise through education, and experience.
Conflict of Interest
We advise our clients of conflicts of interest that exist and will always present the options we genuinely believe are in the best interest of the client.
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We shall not knowingly make recommendations or provide advice that serves the member and not the recipient.
Confidentiality
We treat all client information as confidential unless we know it’s not.
We will not take advantage of proprietary or privileged information, either for use by ourselves, our client’s firm, or another client, without the client’s permission.
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Commitment to Clients
We compete by consistently acting in our client’s best interest and employing the highest levels of honesty, competence, transparency, and professionalism.
We expect our vendors and other IT Service Providers to operate within the same Code of Ethics.
Values
Our dedicated and educated staff use honest and open communication to deliver results through our proven processes and technology partners.
Jatag Solutions delivers proactive managed IT solutions by staying educated in our market and providing a positive experience for our clients, no matter the challenge.
Our team of industry leaders are committed to providing service on a foundation of empathy that earns your trust and builds lasting relationships.